Refund policy

Street N Greet — Return & Refund Policy

Last Updated: June 15, 2026

At Street N Greet, we want you to love your home decor. If a piece isn't perfect for your space, here is how we can help:

30-Day Window: You have 30 calendar days from the delivery date to request a return.
Item Condition: Items must be completely unused, un-assembled, and in their original condition.
Original Packaging: Because decor is fragile, items must be returned in their original manufacturer packaging with all protective inserts (styrofoam, bubble wrap) intact. Damaged returns due to poor repacking may be denied or subject to a partial refund.
Exclusions: Custom-made items, personalized decor, clearance/final sale items, and gift cards cannot be returned.

Damaged on Arrival? If your decor arrives broken or defective, email us at support@streetngreet.com within 48 hours of delivery. Please include your Order ID and clear photos of the damaged item and the shipping box for a free replacement or full refund.
Return Shipping Costs: For standard returns (change of mind), the customer covers all return shipping fees. Original shipping charges are non-refundable. We highly recommend using a trackable shipping service.

Request It: Email support@streetngreet.com with your name and Order ID to receive a Return Authorization Number (RAN) and shipping instructions before sending anything back.
Inspection: Once your item arrives at our warehouse, we will inspect it within 3 to 5 business days and send you an approval email.
Payout: Approved refunds are automatically sent back to your original payment method. Please allow 5 to 10 business days for your bank to post the funds.